INSURANCE & RATES

Let’s make the financial side simpler.

We want you to feel informed about insurance, payment options, and what to expect before you begin therapy

INSURANCE OPTIONS

Insurance plans we work with.

We know that understanding insurance can feel overwhelming. Here are the insurance providers currently listed on Shauna Faile’s professional profile. If you’re interested in seeing Andrea or another therapist, please contact us to confirm which plans they accept.

Aetna Anthem Blue Cross Blue Shield BlueCross and BlueShield Carolina Behavioral Health Alliance Cigna and Evernorth Humana MedCost Optum United Medical Resources (UMR) UnitedHealthcare (UHC / UBH)

INSURANCE OPTIONS

We’re happy to talk through your options.

Coverage can vary by therapist, insurance network, policy, and type of appointment. Before your first visit, we recommend confirming your benefits and any out-of-pocket costs directly with your insurance provider and our practice.

BEFORE YOUR SESSION

Questions we can help you ask.

We’d rather you feel clear about the cost of care than encounter surprises later. When you reach out, we can help you identify which details need to be confirmed.


01/

Choose a therapist

Tell us whether you’re interested in Shauna or Andrea so we can discuss the relevant payment options.


02 /

Check your benefits

Confirm in-network status and expected costs with your plan, including any deductible or authorisation requirements.


03 /

Ask about the details

We can clarify current session fees, payment methods, and cancellation policies before scheduling.


COMMON QUESTIONS

Insurance & payment FAQs.